All orders normally ship within 24 hours. We currently ship UPS Ground. Online orders can only ship to the contiguous 48 states. For all other destinations and special requests, please contact us.

Defective Parts

• These returns must be requested within 30 days of the purchase date. Phone or fax requests should be addressed to our RMA department who will promptly fax you a Request for Return Authorization form. Phone 832.257.6635 and ask for an RMA.
• Upon receipt of an RMA number from Friday Night Gaming you will have an additional 20 days to return the part. Any RMA parts not returned within the 20 day window will be subject to an upcharge equal to the price of the original part order.
• All defective returns will be tested upon receipt. Claimed DOA parts that are tested in good working condition upon receipt will be considered a GMR (Good Material Return) and will be handled per Good Parts Return procedure listed below.

• These returns must be requested within 30 days of the purchase date. Phone or fax requests should be addressed to our RMA department who will promptly fax you a Request for Return Authorization form. Phone 832.257.6635 and ask for an RMA.
• Upon receipt of an RMA number from Friday Night Gaming you will have an additional 20 days to return the part. A restocking fee of 20% will be charged on all parts that are returned good, unused.